AE Tuition is committed to ensuring your personal information is protected. This privacy notice describes how AE Tuition, the data controller, collects, uses and protects your information. We are registered with the ICO and our registration number is ZA085132.
The information we hold about you and your child comes from the way you engage with us, such as if you enquire about our courses, register or enrol for our courses online through our website, via email, post or over the telephone. We will also collect information about you and your children during the period you are enrolled with us via email, telephone, post and from discussions with you.
The type of information we hold will include:
We use your information in the following ways:
Some of your information is stored by our IT suppliers who host our websites and applications. Our suppliers are bound by EU privacy law and the terms of the contracts include the enhanced General Data Protection Regulation terms and clauses.
We will not share personal information with any other organisation unless we are a legally required to do so.
Your personal information will be stored on systems owned or operated by AE Tuition or those of our specific suppliers and will only be stored inside the European Economic Area (EEA).
We will retain your personal information in accordance with legal and regulatory requirements.
Where you have requested information, but we have had no further interaction with you for a period of two years we will delete your data.
Where you have registered for our service, but we have had no further interaction with you for a period of two years we will delete your data.
Where we have entered into a contract for tutoring services we must retain your, and your child’s, personal information for seven years after the end of the contract.
Academic records are destroyed at the end of each academic year.
Children’s medical information is deleted once a child is no longer registered as a student.
You have the right to request access to the information we hold about you. To make a request for your personal information, please contact the Privacy Manager at: email@example.com.
You have the right to:
If you are not happy how we are using your information or how we have responded to your request, you have the right to complain to the Information Commissioner’s Office at www.ico.org.co.uk.
How we will tell you about future changes to this privacy notice
Any changes we make to our privacy notice will be put on our website. Please check for updates from time to time so you are always fully aware of what information is collected and how it is used.
If you have any questions or concerns about our use of your personal information, please contact the Privacy Manager at: firstname.lastname@example.org